WHAT EVERYONE WANTS TO KNOW ABOUT CHAI BUT IS TOO AFRAID TO ASK (FAQ)

WHAT IS CHAI CURIOUS?

DOES IT COME IN TEA BAGS?

HOW DO I MAKE THE TEA?

WHEN DOES IT SHIP?

HOW MANY CUPS OF TEA PER SHIPMENT?

WHERE DOES THE TEA COME FROM?

WHO MAKES THE TEA BLENDS?

IS TEA SAFE DURING PANDEMICS?

DOES IT CONTAIN CAFFEINE?

IS IT ORGANIC OR FAIR TRADE?

DOESN’T ‘CHAI’ MEAN ‘TEA’?

WHICH LGBTQ+ CAUSES DO YOU SUPPORT?

WHAT IS CHAI CURIOUS?

We are a tea subscription company started by the idea that too few people purchase/consume tea (particularly loose-leaf) because of educational barriers and cultural blind-spots. Do I need an infuser? Why is this so bitter? Does this have any caffeine? Chai Curious helps customers get through the noise of the tea accessory market to help them make the perfect cup of tea at home – using the equipment they already have – a home coffee machine. Bold tea blends – get tempted today!

DOES IT COME IN TEA BAGS?

Nope! All of our tea blends are made with whole, loose ingredients – which maximize flavor and richness. Never fear, making full-leaf tea at home has never been easier!

HOW DO I MAKE THE TEA?

Many frequent tea drinkers will already have the accoutrements necessary for tea making – infuser, tea kettles, filters, etc. – however, if you’re new to new, never fear! You can make our teas in your home coffee maker – with no added accessories! See our Tea Machine section for more info.

WHEN DOES IT SHIP?

Once your subscription has been purchased we ship on a bi-monthly scheduled (that’s twice a month). Depending on your rotation, you should receive your tea around the 1st or 15th of the month!

HOW MANY CUPS OF TEA PER SHIPMENT?

All tea containers include enough tea to make approximately 30 individual cups of tea! Make sure to follow our recipe guide on each container so it isn’t too weak or too strong.

WHERE DOES THE TEA COME FROM?

Originally, tea is grown and cultivated in a few particular regions of our world – Japan, China, Sri Lanka, Kenya, India, etc. All tea blends are made in-house in our facility in New Hampshire and all the recipes are created by us.

WHO MAKES THE TEA BLENDS?

We do!

IS TEA SAFE DURING PANDEMICS?

100% yes. Tea leaves and other ingredients are processed on plantations, farms, and facilities that have strict sanitation, packing, and shipping policies. Our tea blends and ingredients are stored in dry, cold, and sealed storage before shipping. What’s more, all teas are made with boiling or near-boiling water.

DOES IT CONTAIN CAFFEINE?

If a tea blend contains actual tea leaves – a specific plant otherwise known as Camellia Sinensis – then it will have a modest to significant amount of caffeine (though less than coffee). All our herbal blends are made with caffeine-free ingredients. (Curious about herbal teas, try our herbals only subscription!)

IS IT ORGANIC OR FAIR TRADE?

We use mostly organic ingredients in our tea blends, however we cannot guarantee that all ingredients are organic and thus our facility is not certified. If you have any questions about specific ingredients, don’t be afraid to ask! Our products are not Fair Trade Certified, though we make every effort to learn where we source from and know our producers to ensure ethical sourcing.

DOESN’T ‘CHAI’ MEAN ‘TEA’?

Yes, it does! The word chai, like the word cha, are the same as ‘tea’ in other languages. However, the word ‘chai’ has become popularized in America and elsewhere based on traditional Indian recipes of serving tea with cardamom and cinnamon spices. While many of our black chai blends are styled after some traditional spiced recipes, we use chai in a broader sense to refer to any tea or tea blend. Plus it rhymes with “bi” 😉

WHICH LGBTQ+ CAUSES DO YOU SUPPORT?

We work with several organizations in New England, including Seacoast Outright, GLAAD, PFLAG, Rural Outright, NAGLY, and others. But we’re always looking for more causes to support! Drop us a note about your favorite LGBTQ+ cause!